- How do I register?
It’s easy to register an account with us. Simply call 063 942 2879, 095 928 9246 or contact us via Line ID @gclubgames and we’ll walk you through the process. You can find more details on our how to play page.
- How to I deposit and withdraw money?
Simply contact be phone 063 942 2879, 095 928 9246 or by Line ID @gclubgames. We’ll provide you with account details to transfer money. After that you can use the method that is convenient for you to transfer. Please see our payment methods page for more details.
- How do I know I can trust you?
Gclub casino is a legally registered and fully licensed casino in Cambodia which is subjected to a very strict checks and operation guidelines. The finance is especially audited by the authorities so you know Gclub Casino is fully transparent with the necessary resources.
Gclubgames.com has been around for many years before which has been recently revamp with a new brand look. You can rest assure we the experience to solve all your problems and we’ll be around for a very long time. You can find out more in the about us page.
- What games do you have?
- The amount I withdraw / deposit is incorrect!
Please contact our call center at 063-942-2879, 095-928-9246 right away! Our dedicated team will resolve the problem for you immediately. Please have all the information ready for our team to check and rectify the situation.
- Do you have credit loan for betting?
No we do not loan credit for betting. We promote responsible gambling and do not provide service that may cause unwanted debts or grief. We provide our casino service for the purpose of entertainment and enjoyment only. Whiles this may cause some inconvenience to a few of our customers we truly believe this is the right thing to do and sincerely apologize for any inconvenience.
- Unable to install the windows app
Gclub games windows application is designed to be easy to use and install by following the simple installation process, please see the installation guide at our download page. In the small cases that you are able to install please follow the check list below;
- Our games app is java dependent please sure your computer installs the latest Java.
- Ensure your computer meets minimum requirement. The windows app is a java based system please check the requirement here.
- Ensure you download files from our website as others may have corrupt files.
- In some cases the installation did not complete properly, we recommend removing the gclub app and reinstall again.
- Unable to install mobile app
Our mobile application are built in accordingly the international standards to ensure highest quality and reliability. In the rare cases that it does not install properly please see the check list below;
- Ensure your mobile device is properly connected to the internet. We also recommend disconnecting are reconnecting
- Ensure you have enough space for the game installation
- Ensure you given the app all the required permission
- In some cases they maybe an interruption during the downloading or installing process. We recommend fully removing the related files and restart the process after restarting your mobile device
- Problems loading the games via web browser
Gclub web games are design to work with internet explorer 7 and above with flash support. Please ensure you are using internet explorer as your browser and install flashplayer which you can get here. If you still have some issues playing please see our check list below;
- Please ensure the Gclub is not currently under maintenance, Gclub regularly maintain its server for reliable user experience as possible. You can call us at 063-942-2879, 095-928-9246 or line us with ID @gclubgames to check its status
- Clear browser cache, sometimes full browser cache may cause the computer to not load the games
- Make sure you enable flash and Java on your internet explorer
- Some of the games in particular may be down, we recommend you play the games we listed on our websites. In some cases if a particular slot game do not load we recommend you try a different one.
- Video feed interruption
We use the top grade hardware and network system to ensure the most stable video feed connection possible. In the world of internet you can never know if something will go wrong if there is video feed interruption for whatever reason during a live game the game will be stopped immediately. You can rest assure you will not lose your bet through technical problems.